The Hidden Costs of Manual Communication in Long-Term Care
Discover the hidden costs of manual communication in long-term care—time wasted, errors, and staff burnout. Learn how Evoke Health can streamline processes and improve outcomes.
Long-term care (LTC) homes in Ontario are approaching a critical milestone. By March 31, 2025, the Fixing Long-Term Care Act, 2021 mandates full compliance with requirements designed to improve care quality, family engagement, and operational accountability.
One of the central mandates is the 4-hour direct care requirement, ensuring residents receive a minimum of four hours of hands-on care each day. As the deadline draws nearer, LTC homes must act swiftly to address these legislative requirements and ensure readiness.
The Act emphasizes several areas for improvement:
Achieving compliance requires LTC homes to adjust operations, optimize workflows, and adopt new tools to streamline processes. Transparency and accountability are also prioritized, requiring homes to provide timely updates to families and maintain detailed care records.
View the official Fixing Long-Term Care Act, 2021 here.
While the legislation’s goals aim to elevate care quality, they also present significant challenges. Many LTC homes face staffing shortages, making it difficult to allocate sufficient time for direct care. Additionally, the administrative burden of manual processes, such as tracking compliance and communicating with families, compounds the problem.
Outdated communication methods, like phone calls and paper-based updates, often leave families feeling out of the loop, increasing frustration and diminishing trust in care services. Without efficient systems in place, achieving compliance can become overwhelming.
Evoke Health provides a transformative solution that helps LTC homes overcome compliance challenges while improving efficiency and family engagement.
Evoke Health integrates directly with PointClickCare, ensuring that care hours, consents, and updates are accurately recorded in real-time. This automation minimizes manual data entry, helping staff focus more on resident care and less on administrative tasks.
Transparent communication is essential for compliance. Evoke Health offers:
These tools reduce phone call volume, save staff time, and improve trust between LTC providers and families.
With Evoke Health, LTC homes can reduce staff workload by over 50% on administrative and communication tasks. Features like automated reminders, digitized forms, and centralized information access free up valuable time that can be redirected toward direct resident care.
The March 31, 2025, deadline is fast approaching. Delaying action could lead to penalties, reputational damage, and strained relationships with families. Evoke Health provides a proven solution to ensure LTC homes are fully prepared for compliance while simultaneously improving operational efficiency and care quality.
Evoke Health is designed to help Ontario LTC homes navigate compliance with ease. With tools that streamline compliance tracking, reduce administrative workload, and enhance family engagement, Evoke Health empowers LTC homes to embrace the future of care.
Discover the hidden costs of manual communication in long-term care—time wasted, errors, and staff burnout. Learn how Evoke Health can streamline processes and improve outcomes.
Ontario LTC homes must comply with the Fixing Long-Term Care Act, 2021 by March 31, 2025. Learn how Evoke Health supports compliance, efficiency, and family engagement.
Improve family communication in LTPAC & enhance care. Learn why it’s essential for compliance, person-centered care, & increased occupancy.